CRM
Read customer context, qualify leads, update records, and route opportunities.
Integration first
Your voice agent should work with the systems you already use.
Connect knowledge, customer context, and workflow actions through APIs, webhooks, and configurable integrations.
Connection categories
From conversation to the next system of record.
Integrations are described by category so the platform remains accurate without implying unconfirmed third-party partnerships.
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Helpdesk
Retrieve support context, create tickets, and move complex cases to a person.
Calendar
Check availability, book meetings, reschedule appointments, and prepare reminders.
Database
Retrieve authorized customer, order, account, or service information.
APIs
Call approved HTTP endpoints to read information or complete workflow actions.
Webhooks
Send conversation events and outcomes into existing automation systems.
Scheduling
Coordinate bookings, cancellations, confirmations, and callback requests.
Internal applications
Connect purpose-built tools and systems through a controlled integration layer.
Connected workflow
A support conversation that can actually move work forward.
01Customer
“Where is my order?”
→02Automora AI
Recognizes the request and customer context
→03Order system
Retrieves the approved status
→04Voice response
Shares the update naturally
→05Helpdesk
Creates a ticket if escalation is needed
Custom systems
Connect the software that makes your business unique.
Use an API and webhook architecture to integrate internal tools, purpose-built applications, and specialized data sources with clearly scoped permissions.
POST
/v1/conversation-eventsEvent · workflow.completed200 OKMap your systems
Bring your workflow. We'll map the integration path.
Tell us where customer context lives and what actions the agent should be able to take.